CAREER OPPORTUNITIES
California - Operations Supervisor/Concessions - SMG Long Beach Convention Center, Long Beach, CA

We keep growing!!!!!! Savor… SMG is a leader in providing food and beverage services at public facilities across the nation.  We have an immediate opening at our operations in the Long Beach Convention and Entertainment Center for a full- time Supervisor with extensive experience in concessions, and food and beverage retail operations.

POSITION SUMMARY:

  • Supervises concessions operations and employees, and ensures compliance with State laws and Savor… policies and standard operating procedures.

MAJOR RESPONSIBILITIES:

  • Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up.
  • Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service.
  • Supervises storage, preparation, and serving of refreshments by other workers at refreshment stand or circulating throughout audience.
  • Assigns concessions workers to locations.
  • Tabulates receipts and balances accounts.
  • Assist the Operations Manager with refreshment stand or other food concessions at the local facility.
  • Participates in planning all requirements for C.O.D. sales locations including merchandise sales.
  • Operate all C.O.D. sales locations.
  • Enforce quality standards of service and products; Food service sanitation and safety; cash handling procedures; alcoholic beverage laws; security of F&B funds and inventories; and company rules and regulations.
  • Create and distribute daily event information sheet for all sport and major events.
  • Coordinate the requisitions for refreshments, according to anticipated demand and familiarity with public taste in food and beverage.
  • Inventories all supplies on hand at the end of each day or other designated period.
  • Completed stand sheets within 72 hours of close of show in computer application system.
  • Monitor and inventory locations through applications system.
  • Responsible for creating and auditing daily timesheets and submitting to Operations Managers.

SUPERVISORY RESPONSIBILITIES:

  • Supervises the storage, preparation, and serving of refreshments by workers at the concessions stand or circulating throughout the audience.
  • Schedule Food Service Supervisors and set-up supervisors.
  • Directly supervises all employees in concessions. Carries supervisory responsibilities in accordance with SMG's policies and applicable laws.
  • Oversees the supervision of up to 8 employees per shift
  • Assists in supervising cleaning, custodial, and maintenance duties as assigned of concessions area.

WORK CONTACTS:

  • Daily contact with: all guests, staff, and Operations management at LBCC.

PHYSICAL EFFORT:

  • This position requires lifting of up to 25lbs.  Substantial walking and standing for long periods of time.

WORKING CONDITIONS:

  • May be assigned to work in any location(s) throughout the Long Beach Convention and Entertainment Center and off premises as needed.

MINIMUM REQUIREMENTS:

  • Minimum 2 years experience in supervisory level position in Concessions operations
  • Prior supervisory experience required
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Must be have a flexible schedule
  • To perform this job successfully, an individual should have the ability to learn new computer applications programs as needed.
  • Strong hospitality orientation.
  • Strong work ethic.
  • Excellent communication and inter-personal skills.
  • Ability to undertake and complete multiple tasks.
  • Attention to detail.
  • Ability to supervise employees in a fast paced environment
  • Other duties as may be assigned

This is a full-time position.  We offer highly competitive benefits package, including a comprehensive benefits package and 401K.
Be part of a team determined to provide the utmost in food quality and service. Come motivated to engage in exceeding all expectations for events.

You may visit our websites at: www.smgworld.com, www.smgcatering.com and www.savorsmg.com
SMG is an Equal Opportunity Employer

TO APPLY:
This position offers a competitive salary and benefit package.  Resumes must include salary requirements for consideration and may be sent to:

Catherine Holdbrook-Smith
Human Resources Manager
Catering By SMG
RE: Ops Spv. 8.09
300 E. Ocean Blvd.
Long Beach, CA 90802
Fax: (562) 499-7532
jobs@smgcatering.com
No Phone Calls

 

SMG • 300 Conshohocken State Rd Ste 770, West Conshohocken, PA 19428 • Phone: 610-729-7900 • Fax: 610-729-1590
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