POSITION:  Sales Manager
DEPARTMENT: Sales
REPORTS TO: General Manager
FLSA STATUS:  Exempt

SMG, the leader in private management of public facilities, has an exciting opportunity for a Sales Manager for the Charlotte Harbor Event & Conference Center.  The Center is located on the Florida’s gulf coast, between Sarasota and Fort Meyers.  It is a brand new multi-purpose facility offering almost 30,000 square feet of first class meeting, banquet and entertainment space, with outdoor capabilities overlooking the harbor.  This regional facility will attract conventions, trade shows, consumer shows, corporate and social events, as well as concerts and other entertainment events.  SMG was recently selected to manage this facility, and we are excited to have an opportunity for an enthusiastic and dedicated individual to join our team. 

MAJOR RESPONSIBILITIES:

Sales:

• Ensures successful sales activities while maintaining sales goals and objectives including:
• Contacting current and potential clients via various avenues including direct sales and personal visits
• Soliciting and contracting events using automated booking systems
• Setting up and conducting site visits
• Responding to inquiries and requests
• Attending various trade shows and membership events
  Preparing contracts and other related administrative functions

Service and Communication:

• Maintaining communication and effective relationships with booked and potential clients, internal clients and colleagues
• Assisting clients and internal colleagues to insure effective delivery of expected goals
• Following up on client requests, concerns and problems.
• Maintaining a positive image with clients, colleagues and industry partners.
• Continuing education on industry trends
• Attending and participating in planning, organizational and staff meetings
• Assisting with developing effective processes to enhance work flow

Other:

• Promoting and fulfilling our brand promise.
• Participate in safety programs to achieve safety goals.
• Assisting the department and organization with various projects and special assignments as needed.
• Performing other assigned duties as required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A bachelor’s degree in hospitality, business or closely related field or equivalent experience is preferred.

Experience:

• A minimum of two (2) years previous sales experience working in a hospitality related environment, preferably in a hotel or convention center environment is preferred.

Technology:

• To perform this job successfully, an individual should be proficient in Microsoft Word, Excel and Outlook.  Experience with an automated sales/event booking system is preferred.

Skills and Abilities:

• Ability to work both in a team and independently.
• Exceptional communication skills both verbal and written.
• Excellent organizational, planning and interpersonal skills.
• Ability to prioritize multiple projects.
• Demonstrated problem-solving and communication skills.
• Professional presentation, appearance and work ethic.
• Ability to travel and work various hours including, nights, weekends and holidays.

Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):

• Ability to travel up to 10%
• Ability to work extended periods of time both walking and/or standing.
• Ability to lift up to 10 lbs.

Certifications:

• Certifications as a meeting planner or meeting professional preferred.

TO APPLY:
This position offers a competitive salary and benefit package.  Resumes must include salary requirements for consideration and may be sent to:

smghr@smgworld.com

No Phone Calls
SMG is an Equal Opportunity Employer