Executive Vice President - Convention and Exhibition Centers
A graduate of Penn State University’s Hotel and Restaurant Management program, Gregg started his hospitality career 28 years ago with Marriott Hotels and Resorts, subsequently working with Hilton and Sheraton properties. He then developed a number of privately owned exhibition venues in the New York metropolitan area prior to joining SMG at the Atlantic City Convention Center in 1998.
Gregg moved to SMG’s corporate headquarters in Philadelphia in 2000, as the company experienced tremendous growth through new accounts and acquisitions. Today, he is responsible for business development, expanding the company’s portfolio throughout North America and overseas. He also leads the convention center division’s sales and booking support for 71 centers in the SMG network, including the latest contracts he helped secure in Montego Bay, Jamaica, and Chicago’s world renowned McCormick Place.
Gregg serves as SMG’s liaison with international industry groups including the International Association for Expositions and Events (IAEE), Meeting Professionals International (MPI) and the Society of Independent Show Organizers (SISO) and National Association of Consumer Shows (NACS), where he serves on the board of directors. Additionally, he maintains senior level relationships with international event planning firms, including the negotiation of preferred contracts with Microsoft Corporation, Experient and Nielsen Business Media.
Specifically, Gregg represents SMG’s portfolio of over fifteen million square feet (1.3 million square meters) of exhibition space, serving as home for thousands of events and thirty million visitors each year. Given the multitude of venues and destinations he serves, Gregg has a unique perspective of the convention and tradeshow industry, instilling the best practices in the industry and managing a “brand” of convention centers much in the same way as international hotel chains.
Based in New Orleans at the Louisiana Superdome, Doug Thornton joined SMG in 1997, overseeing seven (7) separate municipal accounts in the Gulf Coast Area. During his tenure at SMG, Thornton has been a leader in producing several high profile events including, two NFL Super Bowls, both the Men’s and Women’s NCAA Final Four, two BCS Championship football games, the Essence Music Festival, the annual Sugar Bowl Classic and many more. He is active in many community and industry organizations.
COO and Senior Vice President - Convention Centers
Bob is responsible for the operation of the more than 70 convention centers, and more than 15 million square feet managed by SMG. Bob led the enormously successful transitions at the Cobo Center in Detroit and McCormick Place in Chicago, where SMG commenced operation of almost 4 million square feet of combined exhibitspace and has produced more than $6 million in savings to our municipal partners in the first year of operation. He also led the SMG team that supported the construction and management of the David L. Lawrence Convention Center in Pittsburgh, the largest LEED Gold Certified Convention Center in the US at the time, which was recently awarded LEED-EBOM Platinum status. The Center is the only Convention Center and the largest building in the world to certified at LEED Gold or higher throughout its entire lifespan.
Bob also heads up our corporate support teams for high impact events like the 2009 G-20 Summit in Pittsburgh and the 2012 NATO Summit in Chicago, each of which were the largest gathering of world leaders outside of the United Nations in history. Bob also developed and implemented the industry leading model for Convention Center/CVB cooperation. After its successful debut as the Denver Alliance, this model has been utilized in a number of markets with great success enhancing the ability of the partners to drive business to the Center and increasing the economic impact from the industry to the community.
Bob is a 30-year industry veteran who has been with SMG since 1998 serving in a variety of leadership roles. He currently oversees 12 SMG-managed facility accounts, while handling new business development for the Stadium and Arena Division. Prior to joining SMG, he was the President and COO of Centennial Management Group, Inc. and has held several other industry positions including Vice President-Operations for Ogden Entertainment Services, Executive Vice President of the Entertainment Group at Madison Square Garden, General Manager of Philadelphia’s First Union Spectrum, Vice President of Detroit’s Joe Louis and Cobo Arenas, and General Counsel to the NHL’s Detroit Red Wings.
A facility management veteran, McCue comes to SMG from Arena Network where he was Senior Vice President. He was integral to North American launch of “Walking with Dinosaurs, The Live Experience” arena tour, one of the most successful family entertainment tours in recent years, winning the Ticketmaster Platinum ticket award in 2008. Prior to that position, he was Senior Vice President for House of Blues/Denver Market, where he supervised all talent buying, marketing, finance, ticketing, sponsorship sales and business development for venues that included: Coors Amphitheatre, Red Rocks Amphitheatre, and Paramount Theatre.
McCue has also held executive positions at the Rose Garden Arena and Palace of Auburn Hills, and has been a Talent Agent for ICM Talent Agency.
Shauna has worked in the Human Resources field for more than 20 years, the past 15 of which with SMG. Shauna oversees all employee relations, recruitment, benefit and compensation matters for SMG. In addition her department works with each SMG venue on a daily basis to ensure Human Resources best practices are in place. The Corporate Human Resources Division is also involved in transitioning employees of newly acquired facilities as smoothly and seamlessly as possible to SMG.
As Senior Regional Vice President of Arenas, Harry is responsible for overseeing the operations of twelve SMG managed arenas throughout the country. A 20 year industry veteran, Harry has held various senior management positions at SMG facilities, including the Niagara Falls Convention and Civic Center, where he served as General Manager for four years. Other SMG arenas Harry has worked at include the Philadelphia Civic Center, the Centrum Center in Worcester, MA. and the Salt Palace Acord Arena in Salt Lake City, UT.
Harry, a native Philadelphian holds a Bachelor of Science degree in Management from Ithaca College and a Master of Sports Management degree from the University of Richmond.
Lew is a 35-year veteran of the convention center industry and resident of Tucson. Having joined SMG in 2003, he now serves as SMG’s senior advisor convention center operations, labor relations and community development. Lew now focuses on business development and special projects, having helped secure, and transition venues in Hampton, VA and Albuquerque, NM for the company.Lew is one of only a select few industry experts who have managed the planning, construction and grand opening of four convention centers.Prior to joining SMG, Lew was General Manager and CEO of the Washington Convention Center Authority in Washington, DC; General Manager of the Cobo Center in Detroit and General Manager at the Pennsylvania Convention Center – the latter two, now both SMG managed facilities.
A 20 year hospitality professional who has excelled in the area of food and beverage management, sales and marketing, and the development of hospitality food and beverage leaders. Shaun is the former Regional Vice President with Levy Restaurants, where he oversaw and set strategic direction and development for multiple marquee facilities and businesses throughout the country, including Wrigley Field, Lambeau Field, US Cellular Field, McCormick Place and NASCAR. Prior to his tenure with Levy, Shaun enjoyed 16 successful years with Centerplate where he led the expansion of Centerplate’s businesses along with the development of management personnel, which successfully supported and grew these businesses. With the addition of Shaun’s leadership, SAVOR will continue to expand on the guest service experience adding diversity of industry knowledge and executive leadership, making SAVOR the preferred choice when selecting a food and beverage provider.
SMG is located in suburban Philadelphia at: 300 Conshohocken State Rd. Suite 450, West Conshohocken, PA 19428 • (610) 729-7900