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Pennsylvania – Human Resources/Employment Relations Manager – SMG/Corporate – West Conshohocken, PA

Position: Human Resources/Employment Relations Manager
Department: Human Resources
Reports To: Executive Director of Human Resources
FLSA Status: Salaried Exempt


SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Human Resources/ Employment Relations Manager. This role is responsible for performing all aspects of Human Resource Functions in accordance with SMG policies and procedures, as well as to provide support to the Executive Director of Human Resources in the Employee Relations function of the company.


Include the following. Other duties may be assigned.

  • Provide direction and appropriate resolution to field Human Resources professionals regarding all escalated employment relations/ HR  issues
  • Provide support and guidance to field Human Resources professionals regarding onsite investigations
  • Work with the Executive Director of Human Resources to review and approve all escalated discipline, suspensions and terminations for all employees
  • Coordinates responses for all company EEOC / HRC charges
  • Responds to inquiries regarding policies, procedures, and programs
  • Manages the full cycle recruitment for all Human Resources and Director Level and above positions
  • Coordinates annual company-wide, off-site HR Conference, and onsite HR Onboarding
  • Provides continual training for all field HR professionals  and SMG management teams
  • Manages the SMG’s Business Conduct Hotline and employee complaints
  • Ensures compliance with SMG Human Resources policies and procedures, legal requirements and government reporting regulations affecting human resources functions
  • Maintains compliance with state and federal regulations concerning employment
  • Maintains and compiles departmental reports weekly, monthly, and as otherwise directed
  • Performs other duties as required and assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience       

  • Bachelor’s Degree (BA) from four-year college or university or equivalent combination of education and experience
  • 4 to 5 years of solid employee relations and/or generalist experience
  • Must have corporate or senior level recruiting experience
  • Proven track record of filling positions quickly
  • Detailed knowledge of FLSA, HIPAA, ADA, COBRA, ERISA, FMLA, AAP, EEO and related state and federal regulations required
  • Experience responding to EEOC and HRC Claims preferred

Certificates, Licenses, Registrations

  • PHR/SPHR preferred

Skills and Abilities    

  • Requires solid understanding of state and federal laws pertaining to human resource functions
  • Able to thinking critically in challenging situations
  • Clear written and verbal communications
  • Excellent time management skills
  • Strong attention to detail
  • Able to maintain confidential information

Computer Skills 

  • Should be proficient In Word, Excel and other office programs
  • Experience with ADP Enterprise and/or other HRIS systems desirable

Other Qualifications

  • Must be able to travel up to 15% at short notice


The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter which includes salary requirements to:

Karen Donoghue
300 Conshohocken State Road, Suite 450
West Conshohocken, PA 19428
Fax: 610.729.1592
Email: smgcareers@smgworld.com

Applicants that need reasonable accommodations to complete the application process may contact- 610-729-1073.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.