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Virginia – Human Resources Generalist – SMG/Richmond – Richmond, VA

Position: Human Resources Generalist
Department: Executive
Reports To: Regional General Manager
FLSA Status: Salaried/Exempt


SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Human Resources Generalist/Executive Assistant for the SMG Richmond venues. The Human Resources Generalist will provide a variety of administrative and operational support to the General Manager.  This position is also responsible for performing all aspects of Human Resource Operations, as well as administration and maintenance of all facility Benefit Programs, consistent with SMG policies.


  • Follows SMG Human Resources policies to assure compliance with legal requirements and government reporting regulations affecting human resources functions. Familiarity with OFCCP
  • Maintains compliance with state regulations concerning employment. Performs recruitment activities. Writes and places advertisements. Recruits, interviews, tests, and selects employees to fill vacant positions. Plans and conducts new employee orientations. Familiarity with AAP.
  • Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
  • Coordinates training or trains Managers in interviewing, hiring, terminations, promotions, performance management, performance review, safety, and sexual harassment. Coordinates training or trains employees in SMG Customer Service Training.
  • Advises management in appropriate resolution of employee relations issues.
  • Advises the corporate office of EEOC complaints and other employee relations problems.
  • Responds to inquiries regarding policies, procedures, and programs.
  • Administers performance review and salary administration program.
  • Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance. Serves as the COBRA and FMLA Administrator for facility.
  • Investigates accidents and prepares reports for insurance carrier.
  • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
  • Draft letters, reports and other correspondence in a timely, accurate manner.
  • Receive and screen telephone calls and visitors in a professional manner. Provide routine information regarding events operations, policies and procedures.
  • Receive, route and file incoming and outgoing correspondence and ensure timely replies and/or action. Review all correspondence to remain informed of all activities and pertinent information.
  • Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
  • Plan conferences and meetings, make travel reservations and keep calendar of appointments for the General Manager.
  • Maintain a variety of files and records of information such as payroll, attendance, budget, event files and expense reports.
  • Meet with vendors and negotiate contracts for new office equipment, services or materials as needed.
  • Maintain and order all necessary supplies, materials, and services for facility, department and office equipment (i.e., office supplies, stationary, copier, fax machine, postage machine, etc.).
  • Plan special events for facility employees (i.e., holiday events, company picnics. Employee meetings).
  • Has close relationships with civic organizations, local government, promoters and donors.
  • Other duties may be assigned.


  • Bachelor’s Degree from four-year college or university, 2 to 3 years related experience and/or training. Or equivalent combination of education and experience
  • Solid knowledge of principles and practices of personnel administration
  • Strong analytical and problem solving skills
  • Excellent verbal, written and interpersonal skills essential
  • Familiarity with COBRA, ERISA, FMLA and related state and federal regulations required
  • Experience in the entertainment industry preferred
  • Ability to work with minimum supervision
  • Proficient in Word and Excel.
  • Experience with ADP or HRIS software payroll systems desirable.
  • Irregular hours and minimal land travel may be required.

Physical Demands

  • Ability to use a computer for long periods
  • Constant reaching, standing, walking and stooping

Working Environment/Conditions

  • Typical office environment

Hours of Work & Travel Requirements

  • Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed

To Apply

This position offers a competitive salary and benefit package.

Apply at- https://recruiting.adp.com/srccar/public/RTI.home?c=1152751&d=ExternalCareerSite&r=5000207374606&_fromPublish=true#/

Tabitha Sechrist
Director of Finance
SMG Richmond
601 East Leigh Street
Richmond, VA 23219

Applicants that need reasonable accommodations to complete the application process may contact—804-592-3351.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.