The International Association of Venue Managers (IAVM) has awarded INTRUST Bank Arena the 2013 Venue Excellence Award. The awards were presented in New Orleans, La., July 29 at VenueConnect, IAVM’s 88th annual conference and trade show. This prestigious award is given annually to only one arena in the world and recognizes the best arena based on four criteria used to demonstrate the ways in which the venue has excelled in the management and operation of a public assembly venue.
IAVM President and CEO, Vicki Hawarden remarked after the awards luncheon on Monday, “Each winning venue epitomizes what we all strive for in our organizations – a shared sense of purpose and vision with collaboration and innovation at the forefront.”
The criteria for the award includes: service to the community, teambuilding/professional development, safety and security, and operational excellence. The criteria used to evaluate the venues are at the core of IAVM’s mission, and are key components to the success and vitality of the venue industry. A committee of industry leaders chose the finalists for each venue type, and winners were approved by the IAVM Board of Directors.
“INTRUST Bank Arena has been a spectacular facility and all of us at SMG are proud of the venue and send our heartfelt congratulations for this significant accomplishment,” commented President and CEO of SMG, Wes Westley.
Sedgwick County Commission Chairman Jim Skelton added, “Well done! We are lucky to have such dedicated administrators and staff members at INTRUST Bank Arena who know that a variety of entertainment options and excellent customer service is what’s important to our customers.”
“It is a tremendous honor to be recognized as the best arena in the world based on IAVM’s Venue Excellence Award criteria,” said SMG General Manager, A.J. Boleski. “We are in the business of creating memories through world class entertainment, one guest at a time. This award showcases the hard work and dedication that all of our employees have put into executing the SMG mission in Wichita.”