SMG announced today that it launched it’s first ever training class designed for Convention and Visitors Bureaus/DMOs. The content for this inaugural class was developed through interviews with heads of various Bureaus and DMOs. Their observations were integrated into our materials. “This class is evidence of the collaborative partnership SMG enjoys with its bureaus and DMOs. It exemplifies SMG’s vision for collaboration. Learning from and with each other, will increase the effectiveness of everyone involved and help us all to achieve our shared objectives.” said Maureen Ginty, EVP, SMG.
The initial class was attended by members of the Irving, Texas Convention and Visitors Bureau and Ontario, California Convention and Visitors Bureau. Lori Fojtasek, VP of Sales and Service, Irving, Texas Convention and Visitors Bureau had this to say about the class, “My team has been so complimentary of the entire training. It is always great to hear from a seasoned staff, that they learned so much and they plan to use what they have learned.” Jennifer Mendoza, Manager, Convention Sales, Greater Ontario Convention and Visitors Bureau offered, “the SMG k’nekt CVB Sales Professional Skills Training was by far the most comprehensive and focused training I’ve attended.”
The response to this initial class has been overwhelmingly positive, all of us with the SMG k’nekt team look forward to making it available to all of our CVB/DMO partners,” stated Ginty.